When does my subscription expire? – You can view your subscription status under My Account.
I forgot my Login / Password – You can update your login and password information under My Account.
Do you accept photo and word Submissions? – Photo and word submissions are accepted and encouraged. Check out our Submissions page for more details.
Do you sell gift subscriptions? – Of course. At checkout you can indicate who and where the shipment is going, and you’ll have the option to add a gift note if you please.
How do I manage auto-renew? – You can view and update credit card information or cancel auto-renew on My Account.
What payment methods to you accept? – The Snowboarder’s Journal accepts Visa, Discover, American Express and JCB card payments. Past issues and other merchandise may be purchased via PayPal.
How are orders shipped? – All subscriptions are shipped via the United States Postal Service (USPS). All merchandise is shipped via UPS or the USPS, depending on weight.
How do I track my package/order? – Tracking numbers can be found on the receipt that was sent to you at the time of purchase, or under My Account.
Where are magazines sold? – The Snowboarder’s Journal is sold at top booksellers and newsstands such as Barnes & Noble, REI, Hastings, Chapters, Virgin Megastaores, MEC, London Drugs, Powell’s. Subscriptions are also available through EBSCO and Amazon. iTunes, Google Play and specialty ski-town newsstand distribution.
But the easiest way to get your fix may be through us directly. Check out our Subscriptions page for more details.
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Do you offer digital magazines? – Yes! Digital versions of the journal are available on iTunes and Google Play.
Who do I speak to regarding advertising in the journal? For advertising inqurires, please contact us through the form found on our Media page.
How do I become a The Snowboarder’s Journal retailer? – The Snowboarder’s Journal would be thrilled to be shared through your local shop. Please contact us directly to setup retail distribution by filling out the form on our Contact page.
Does The Snowboarder’s Journal offer internship opportunities? – The Snowboarder’s Journal offers internships in exchange college credit at our Bellingham, WA office location. See our Internships page for more details.
How do I contact The Snowboarder’s Journal? – Please contact The Snowboarder’s Journal staff through the form found on our Contact page.